Why you need to dare the digital transformation
It is no secret that the progress of digitalization is progressing at different speeds in different countries and business sectors. Digital transformation is crucial in order to remain competitive - both against competitors in the market and to attract new employees.
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Digital transformation through automation
The automation of processes is an essential step in the digital transformation of a company.
This is because data pools maintained in parallel and unlinked master data lead to confusion and additional personnel costs. In this way, procedural and technical knowledge is spread across several employees and departments.
The result: workflows do not function automatically end-to-end, but require manual maintenance. This increases error rates and outdated processes prevent the company from being flexible and efficient.
Practical example: Best practice
Which price list applies to which customer and is valid for how long? If you have hundreds of customers in the B2B business, you need to know which price lists are up to date at all times. Previously, employees of a global consumer goods manufacturer had to manually collect this information from a large number of distributed Excel files. Comparisons between Excel files were laborious, sometimes not possible and very error-prone. Data synchronization with SAP was also time-consuming. Master data errors were difficult to find.
The aim of the revision was to simplify this manual price list work by defining the data source for the price list information. In addition, the time-consuming work was to be greatly simplified, thereby increasing usability and user experience.
The solution
Today, Excel files are created from a single source and uploaded to the connected systems on demand. Depending on the customer, the solution automatically opens up individual downloads and formats of the price lists and content. Changes to price lists are highlighted in color, which makes it easier to advise customers and increases usability. The price list data is automatically synchronized with the SAP master data.
Become active
There are a few concerns that speak against digitalization. The fact that poor linking would generate even more errors and you would ultimately lose data quality is one of them.
However, with a customized solution that not only automates your processes, but also fits your company and meets your individual needs, the advantages outweigh the disadvantages.
- Minimize the susceptibility to errors and the strain on resources caused by manual processing
- Reduce the flood and heterogeneity of data
- Create a functional workflow
- Stay competitive – for (new) customers as well as (new) employees
Are you planning to digitize your business processes? We will support you. Simply contact us so that we can discuss your ideas and implementation options.
